Having been advised by Amey that they didn’t have enough room to collect all the green bin waste in the ward on Friday and then to find out that they had failed despite a promise, to return Saturday to collect the rest, I have today written to complain and copied in the Cabinet Member responsible.
Firstly, having told residents they could have extra bags out after the Christmas break, they must have expected to collect more and therefore must have known they needed greater capacity to collect it?
Then to break the promise and not come back and collect the rest on Saturday is simply not good enough.
I’ve insisted they return tomorrow and collect the rest and explain to me what went wrong. Its not the first Christmas we’ve had with the green bins so plans should have been in place for the additional waste.